We look forward to welcoming you to Allertons for your upcoming appointment. Please read the below, so you know what to expect from Allertons while the Coronavirus issue is still ongoing.
For Appointments at John Lewis
- For Allertons appointments at Allertons Leeds (John Lewis 4th Floor), please skip the Social Distancing Queue at the store entrance by showing your Appointment Confirmation at the door
For All Appointments
- You must wear a Face Mask at all times - if you do not have a Face Mask, we have disposable ones available to purchase for £1
- Please arrive at the time of your appointment, due to Government Guidelines there is very limited waiting space.
- Please come to your appointment alone, do not bring friends, family, partners or children.
- Please wash your hands upon arrival.
- We are unable to accept cash payments temporarily.
- We are unable to serve you drinks, apart from fresh cold water in a disposable cup. You are welcome to bring your own drinks, but please do not bring food.
- We are unable to offer magazines at this time.
Cancellations and Deposits
- Allertons operates a strict 48 hour cancellation policy. Any appointments cancelled with less than 48 hours notice, or in the event of a No-Show, will be charged in full.
- Once a deposit for a Hair Colour has been taken, the appointment cannot be cancelled or moved to a later date without forfeiting the deposit.
- In the event that you need to cancel an appointment to self isolate, we will take payment for the remaining balance of your appointment, and will reschedule your appointment to after the isolation period (maximum of 14 days after the original appointment date)
- In the event you need to cancel an appointment due to lockdown restrictions, we will take payment for the remaining balance of your appointment, and will not charge you for your next identical appointment.
Download our App
The easiest and quickest way to book is on our App for iOS and Android. Browse all of our availability, book with a specific team member, see your past and upcoming appointments, see and use your Appointment Packages, see your Points Balance, all in one place. Download our App Now.
Did you know you can buy all of your favourite products on our website?